01 (Services · Build) AI automation and custom software for UK small businesses Systems that take the busywork off you.

The jobs that eat a working week: answering the same questions, chasing enquiries, typing details from one place into another. We build the systems that take them on.

What is AI automation for a small business?

It means handing the repeat work to a system that does it the same way every time. An enquiry comes in and gets a reply and a follow-up. A booking lands in the diary and the right person hears about it. Details typed once show up everywhere they’re needed.

Some of it uses AI, like a chat assistant that answers customers the way you would. A lot of it is simply connecting tools that should already be talking to each other. We use whichever does the job.

What can you automate first?

Usually whatever costs you customers or hours every week. The common starting points:

Will it work with the tools we already use?

That’s the starting point. We build alongside what the business already runs on, so your team isn’t learning five new tools at once. Where something you use is holding you back, we’ll say so, and why.

Who looks after it once it’s built?

You own it, and your team knows how it works: nothing is hidden behind us. Tools change month to month, so we check in and keep what we built working as they do.

What does it cost?

It depends on what we’re connecting and how much of it there is, so there isn’t a price list. After the first conversation you get a plan in plain English that says what we’d do first, what it would change for you and what it would cost, before anything is built. If something isn’t worth the money, the plan says that too.

(A good fit if)

Sound familiar?

01
Enquiries wait until someone is free to answer them
02
The same details get typed into two or three places
03
Your team works from spreadsheets nobody trusts

(Next step)

If that’s you, let’s talk.

A short call about your business and what we’d connect first. Plain English, and if we’re not the right fit we’ll say so.

Book a call hello@sunyatadigital.com

(Where it’s working)

Built for businesses like yours.

Dental practice · Edinburgh

Patient enquiries, answered and followed up.

A system that answers patient enquiries and follows up every lead, the practice’s social media, filmed, edited and posted each month, and a rebuilt site to bring it together.

See the work Holiday villa · Lefkada, Greece

The whole stay, in one app.

Guests chat with the hostess, order food, book services and read the villa handbook in one place. Staff run it all from a dashboard.

See the work Holiday lodges · UK

Every pound paid, traced to a record.

Cleaning and payroll apps for a group of holiday lodges, where every pound paid traces back to a dated record.

See the work Beauty and wellness brands · Skincare, haircare, wellness

Assistants that answer like the owner would.

Website chat assistants for skincare, haircare and wellness brands, set up to answer customers the way the owner would.

See the work

(FAQ)

Questions, answered.

Do we need anyone technical on the team?

No. We build it, hand it over in plain English and show your team how it works. If something needs changing later, you deal with Pavan directly.

Can a chat assistant answer in our own words?

Yes. Assistants are set up around how you already answer customers, so they reply the way the owner would, and pass anything they shouldn’t handle to a person.

Do you build full apps as well as automations?

Yes. Past builds include a guest app and staff dashboard for a holiday villa, and cleaning and payroll apps for a group of holiday lodges.

How long does a build take?

It depends on the size of the job. The plan you get after the first conversation sets out what comes first and when, before anything is built.

(The other three)

02Market